General Information

We are available to answer all questions by email (pawpawsoapchef@gmail.com) or by phone 815/793-2757. We will do our best to respond within 24 hours.

We are offering free shipping on orders over $50. For all other orders, we will charge a flat fee of $10. We will be shipping orders Tuesday-Saturday, except for postal holidays. Please allow 5-7 business days for shipping once you have placed your order. At this time, we are only shipping to addresses in the U.S.

Rush orders can be accommodated on in stock items and will be assessed a $25 Rush fee. Rush shipping requires contact with us to discuss shipping options.

The following information is based on products created at Paw Paw Soap Chef. If you have additional questions or concerns about our products or services, please contact us at pawpawsoapchef@gmail.com. Please do not make any purchase before you are certain or comfortable using the products/ingredients.

Fragrance – we typically use synthetic fragrances. Most of our fragrances are phthalate free. If this is a concern for you, please contact us before purchase so we can verify the product you are interested in. We do occasionally use essential oils but they are solely used for fragrance purposes and are labeled as fragrance.

Fragrance free – when a product is labeled as such, it means we have not added a fragrance to that product. Soap, no matter which oils are used will have its own scent and we are not able to remove it.

Colorant – we typically use mica, oxides and ultramarines. While they are found in nature, each has been created in a laboratory to be naturally identical. We also use herbs and clays as colorants for some of our soaps. Our natural colorants have a tendency to fade when exposed to lights (sun light or florescent). If you have allergies, or sensitives to ingredients please contact us before making any purchase.